AJF News

Press Release: Global Company Adds Jobs in Ada, Oklahoma

2/3/2016 by Jessika Leatherbury
Tags: iQor, Jobs, Investment, Expansion, Global

Global Company Adds Jobs in Ada, Oklahoma
Ada Signs Performance Agreement with iQor to Grow Jobs

Ada, Oklahoma – iQor is committed to creating 100 new jobs in their Ada, Oklahoma facility, while preserving the jobs for the more than 150 current employees. The Florida based call center signed an agreement Monday, February 1st to expand their Oklahoma operations in order to accommodate their growing demand.

“iQor is a valuable member of our business community, diversifying the Ada area economy while providing professional experience to many who may not be able or interested in manufacturing jobs, such as college students,” said Michael Southard, President of Ada Jobs Foundation. ”The Ada facility is one of T-Mobile’s perennial top performing in-bound call centers. iQor employees develop customer service skills and the 8-week training teaches conflict resolution techniques that can be used throughout their life.”

Representatives from the Ada Jobs Foundation, Oklahoma Department of Commerce, and Oklahoma Regents for Higher Education met with iQor Corporate Executives prior to the company choosing to expand in Oklahoma. “By establishing and maintaining partnerships with communities like Ada,” said Christie Myers, Business Development Director for the Oklahoma Department of Commerce, “the Oklahoma Department of Commerce can build on existing relationships in areas across the state, reaching more companies and supporting expanding businesses.”

“iQor offers high quality, value-added, technical support for a variety of customers across the world,” said Tera Bradstreet, VP of Operations for iQor. “The quality of workforce, high value for customer care, and facility is why we chose to expand in Ada, Oklahoma.”

As part of the agreement, iQor extended their lease through 2021 for the building located at the intersection of Kerr Research Drive and IRT Boulevard. In addition, iQor plans to make considerable investment in training of employees, equipment upgrades, and capital investments to the facility.

About iQor
iQor, based in St. Petersburg, FL is a global provider of business process outsourcing and product support services with 32,000 employees in 17 countries. iQor partners with many of the world’s best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services. Their award-winning technology, logistics and analytics platforms enable them to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes for their partners across the customer and product lifecycles. www.iqor.com

About the Ada Jobs Foundation
The Ada Jobs Foundation (AJF) contracts with the City of Ada to promote and recommend economic development opportunities with the city. AJF was established in 1998 to create and retain quality jobs for the Ada area. AJF serves as a "one-stop-shop"for economic development by coordinating with the city and other entities for Ada, Oklahoma's benefit. The Ada Jobs Foundation is a non-profit organization, funded in part by membership dues and tax deductible contributions. In addition to membership dues, funding is provided by a contract with the City of Ada. www.adaworks.org